This Week in Health IT Coronavirus Prep – Steve LeBlond, CTO, Ochsner Health

This Week in Health IT Coronavirus Prep – Steve LeBlond, CTO, Ochsner Health


Galen is a proud sponsor of This Week in Health IT, a podcast for healthcare leaders to discuss the news, leadership, and emerging thought in Health IT.

As part of its Coronavirus Prep series, This Week in Health IT speaks to CIOs & CMIOs to discuss what they are doing and can be doing to prepare for COVID-19 in their communities. Special thanks to series sponsor and Galen partner, Sirius Healthcare.

In our own blog series, we will be providing our top takeaways from those conversations with the intent of spreading best practices among Health IT and healthcare delivery organizations to prepare for the anticipated surge in demand for care due to COVID-19.

Next up is Steve LeBlond, CTO, Ochsner Health

Top Takeaways:

  • 4 different pillars to our response – 1. Community 2. Containment 3. Testing 4. Care.
  • In terms of community focus work, we stood up daycare center for 1500 employee’s children. We stood that up in 2-3 days
  • In terms of containment, 4000 folks became teleworkers overnight.
  • Developed in-house testing capabilities. When you rely on commercial testing from external entities or the CDC, the turn-around time can be several days.
  • We stood up 50 new ICU beds in 2 days, deploying equipment and get it up and running; Expanded 84 totals beds within a week.
  • As a leader, seek to eliminate confusion as you go through any crisis. As such, we have a well-structured, 30-minute daily huddle with every director and above from an IT standpoint. We moved to a 7 day a week schedule to make sure we provide support throughout this.
  • Divided IT staff into 2 – on-site: 100 or so folks; virtual: 150 or so. Scheduling team is important; as you go through surge, starts to impact caregivers and IT team – field techs on-site cannot not show up to work. Must have a contingency plan and ensure you have an engaged workforce that is still willing to be on that front line.

Full interview:

This Week in Health IT is also collecting resources and links designed to help health systems respond to and inform their communities around the Coronavirus. Visit their COVID-19 Resources for Health Systems page.

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