St. Luke’s Physicians Group is a network of physician practices affiliated with St. Luke’s University Health Network (SLUHN). The network includes primary care, OB/GYN and specialty practices and offices. SLUHN is a non-profit, regional, fully integrated, nationally recognized network providing services at ten hospitals and more than 315 sites in Lehigh, Northampton, Carbon, Schuylkill, Bucks, Montgomery, Berks and Monroe counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. They have an unwavering commitment to excellence as they care for the sick and injured, educate physicians, nurses and other health care providers; and improve access to care in the communities they serve.
SLUHN witnessed an increasing number of patients were being sent for evaluation and treatment to specialty services without having the recommended diagnostic testing performed. Often times recommendations for standards of care protocol testing had not been followed, resulting in delays of care, treatment, under/ over utilization of testing and frustration to both patient and practitioner.
In an effort to improve the patient experience, the SLUHN Clinical Council for the health system identified 16 prevalent disease processes that had a high utilization for referred specialty care, providers and services. Clinical Pathways, an evidence-based standard of care concept, was adopted as the educational reference to support the health systems’ initiative to streamline the order processes, and to reduce unnecessary and redundant testing to improve the patient experience.
The Health System participates in a variety of Value-Based care programs as well, each with specific metric measurements. Individual workflows had been implemented to satisfy the unique metrics of the multiple initiatives. The health system needed a cohesive workflow that incorporated Clinical Pathway guidelines with the already established workflows for Value-Based care initiatives that would be easily accessed, did not alter or hinder current workflows and was an intuitive aid.
Learn how SLUHN successfully implemented and realized the compelling benefits of clinical pathways within their EHR by downloading the case study.
Contact us to access additional EHR-integrated clinical pathway and evidenced-based clinical content resources.