Top 10 Impressions from the 2017 New York State miniHIMSS

Top 10 Impressions from the 2017 New York State miniHIMSS

Leading Organizations through an Era of Change in HealthIT

This past Monday, the New York State HIMSS chapter gathered at Yankee Stadium, home of the 27 time World Series Champion New York Yankees, for its miniHIMSS 2017 conference. The event provided for insights and strategies to be shared, collaboration panel discussions, and networking. The theme of the conference was “Leading Organizations through an Era of Change,” and topics for the day included:

  • The Data Center of the Future & the Implications of a Multi-Cloud Environment
  • Telehealth Panel
  • Privacy, Security & Compliance Panel: Legal/Regulatory Team, Healthcare Provider Team, Vendor Team
  • The State of the SHIN-NY: Strategic Planning Update
  • Cognitive Powered Care Management
  • Delighting Peers, Patients, Physicians as a Core Principle in Times of Change

Below are the top takeaways and impressions from the event:

1. The potential of HealthIT cannot be realized without excellence in customer service. Must “pierce the heart” and engage with your patients. Make rounds. Volunteer. Be mission-based. Bring passion. When asked what you do for work, respond with “I save people’s lives.”

2. Assessment of living environment can prevent acute exacerbation of chronic care conditions. For example, for a patient at risk of falling, removal of any chairs with rollers or area rugs from the home.

3. Cognitive Computing & Machine Learning can aid diagnosis, but not make diagnosis. It’s meant to augment clinical intelligence.

4. Claims data, Z-codes and social determinants provide a critical opportunity for value-based care.

5. There is a big difference between being compliant and being secure.

6. Telehealth booths in waiting rooms have demonstrated reduced waiting times in ED. They provide the basic infrastructure for visits.

7. Many use cases of Telehealth are not dependent on migrating to value-based care and as such can be turned on immediately.

8. In 2-3 years, Telemedicine will be like good WiFi – just part of the work we do.

9. There are 114K health apps & almost none of them speak to physicians & nurses.

10. The biggest vulnerability is trust in the workforce. There is great value in cyber security education & training.

In summary, the event proved to be invaluable in fostering collaborative and thought leadership to tackle and discuss the areas of challenge for health information technology. Moreover, it underscored the importance of culture in healthcare delivery and vendor organizations as a key driver to bettering patient care. As Ed Marx so eloquently outlined, you can have all the fancy technology at your disposal, but it’s of little utility if the culture to support, embrace and harness the technology is missing.

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