I joined Galen in January 2013 as a Consultant on the Technical Services Team, where I worked primarily on data migration and integration projects for our clients. I am now a Principal Technical Consultant and my role has expanded to include, among other things, sales engineering responsibilities, giving me the opportunity to work with our Sales Team and allowing me to interact with our clients as we craft solutions to meet their needs.
What is the one thing you hope to do in the role?
The main thing I hope to accomplish in my role is to meet or exceed our client’s expectations by delivering the highest quality solutions and services. Galen prides itself in delivering a high level of service for its clients – I want to continue that trend and do everything I can to raise the bar even higher!
Teamwork is big here. Can you tell me about a particularly challenging project that you had to find an innovative solution for? What was your teams approach?
As I look back at some of the challenges I’ve encountered working on projects over the years, they seem slightly less challenging as time has elapsed (which is to be expected as our knowledge expands and experiences accumulate over time), but there is one project that will always standout. We were tasked with quickly building a very complicated and detailed custom integration for a client. In the initial stages of the project, the task seemed daunting and unachievable, but careful planning and breaking the project up into achievable milestones (along with identifying the right people for each task and applying lots of grit) allowed us to complete the project on time, within budget, and, most importantly, to the satisfaction of the client.
What’s one of your favorite memories from your time here at Galen?
Working remotely doesn’t allow me to interact face-to-face with my colleagues very often. For some this may be a good thing, but the people at Galen are genuinely fun to be around, so I really look forward to spending time with my colleagues, and there is no better place to do that than at our annual company retreat. Not only is the retreat a time for the company to come together as a whole and improve itself through collective self-evaluation, it also gives us a chance to enjoy time with each other and create memories that will last a lifetime.
Anything else you think is important for someone to know?
As is the case for most people, family is very important to me. Working for Galen not only gives me the flexibility to spend time with my own family, but it also gives me a sense of family throughout the day working with my colleagues. The Galen culture is very unique and very much like a family. We support each other, respect each other, positively reinforce each other, genuinely care about each other, and have lots of fun along the way!
Caught the Galen culture bug? Meet some other awesome Galeneers here.