What: A three-day course for report writers, DBAs and those in healthcare informatics on the Allscripts Enterprise EHR database.
When: March 1 – 3, 2010
Where: Boston, MA
Price: $2,500

The Galen Database Architecture and Reporting Workshop has furthered our understanding of the Allscripts Enterprise EHR database.  The clear presentation and substantial hands-on time helped us to greatly accelerate our production of customized reports.  And, the data dictionary documentation alone is invaluable.
– Chris Hyde, DBA, Albuquerque Health Partners

The attached announcement includes additional information regarding the course and suggested audience (report writers, DBAs, etc).

Please contact Mike Dow to register, or if you have any questions – mike.dow@galenhealthcare.com

• This estimated effort is based on 50 physician multi-specialty organization.
• It is intended to give a ballpark of effort involved and the numbers serve as estimates only.
• It does not necessarily scale linearly with number of providers or specialties.
• The effort only addresses four categories of effort – implementation, technical, interface and training.
• Categories of effort not addressed include project management, systems configuration and deployment, networking configuration and deployment, hardware (including desktop) deployment, and helpdesk and on-going support.

The meaningful use matrix with effort broken-out can be found on the Galen Healthcare Solutions Wiki.

Now that we have presented the effort involved, let’s delve into how EHR deployments – specifically  AE-EHR deployements – are typically phased:

Phase I: Base, Document, Scan and Dictate

Description: Provide a baseline level of EHR functionality to all users. Real-time access to physician schedules, transcribed and scanned documents, facilitation of dictation.  Data conversions, Scanned charts and documents, Base Deployment. This approach typically appeals to all providers regardless of technical aptitude and would not require significant workflow changes

Advantages: Clinical information access internal and external to the clinic, reduced level of change for physicians through the use of dictate, realized benefits of decreased errors and re-work.

Interfaces:

• Registration & Scheduling
  • Real-time inbound registration and scheduling feed from practice management system.
  • Initial bulk-load of existing active patients and appointments
• Transcription
  • Real-time inbound transcription interface from transcription system.

*Phase II: Rx+, Note, Forms, Results

Description: Add medication management, structured note and results

Advantages: Ability to collect structured information facilitating use of panel queries. Additionally, formulary compliance, and prescription faxing/e-prescribing to pharmacies and ability to capture results as discrete data elements

Interfaces:

• Results
  • Real-time inbound results interface from lab system.

*Phase III: Order, Charge

Description: Facilitates charge capture and order transmission.

Advantages: Completes the access to centralized patient data and further enhances the quality of care and service to patients.

Interfaces:

• Orders
  • Real-time outbound order interface to lab system
• Charge
  • Real-time outbound charge interface to the practice management system.

*Phase II and III can be combined based upon the organization requirements

In conclusion, one of the biggest questions that lingers for me is how the data is to be relayed to the government such that organizations can be evaluated as to whether or not they meet the thresholds to receive the incentives. Custom reporting comes to mind as precedent has been set here, specifically with PQRI and Medicare HCC. Galen Healthcare Solutions certainly can provide custom reporting specific to organizations needs in order to communicate meaningful use. Another solution is Allscripts Clinical Quality Solution powered by TeamPraxis. In the meantime, we wait for the rule to be finalized and anticipate announcement of how the meaningful use data is to be relayed.

If your organization is looking for assistance in exhibiting meaningful use, please contact sales@galenhealthcare.com and visit our website for more information regarding our technical and professional service offerings.

We also receive a substantial amount of inquiries from clients as to what exactly goes into customizing existing reports and creating new reports. Clients are often curious as to what types of skill sets are needed. These organizations may feel that they are better suited to have their own personnel develop custom reports. For instance, the organization may have performed an return on investment (ROI) analysis and determined it makes the most financial sense to train their own staff to supply the multitude of administrative and “print” reports they require in the coming future.

That said, let’s get to answering the question of what goes into developing custom reports for the AE-EHR:

1. AE-EHR Clinical Database Stored Procedures: These are used to extract data out of the database to render in the report. The stored procedures can be thought of as a “middle-man” between the database and the Crystal Report. More information on the basics of stored procedures can be found via the following link.
2. Crystal Reports: Most AE-EHR reports are developed using Crystal Reports. Crystal controls the how the data extracted from the stored procedures renders in the final report. Crystal offers functionality for pivot tables, summary of data fields, grouping, custom formulas, suppression based upon data values, etc. For more information on Crystal reports tutorials, follow this link .
3. Insert Scripts:  There are several places that reports can be installed within the context of the application’s user interface (UI) – these are called “Calling Points.” Reports can be printed from the administrative workplace, and also added to the UI for the traditional “print documents” – immunization or results “calling point” for instance.

The most important ingredient to custom AE-EHR report recipes comes in the experience – specifically knowledge of the database schema. Knowing what tables to pull from, how tables are related, and what functions, stored procedures and existing custom reports can be utilized so as to not re-invent the wheel. Knowledge of advanced SQL querying is invaluable as well. If you would like to learn more, Galen is offering free EHR Reporting webcasts.

Let us know if we may assist your organization in developing and delivering custom AE-EHR reports. In addition to the reporting solutions store, we also offer training courses and reporting services for the Allscripts Enterprise EHR database, ETL database, Analytics and the ConnectR  database.  Please contact sales@galenhealthcare.com for more information regarding these courses and our reporting services.

Benefits

• Elimination of redundant entry of patient data.
• Result reconciled to order automatically
• Immediate availability of the results to the enterprise.
• Decreased risk of patient matching errors (name misspellings, missing dates of birth, etc).
• Elimination of scanning of signed paper labs to the EHR.
• No more lost lab results.
• Run reporting on the data from labs in EHR (for example, blood sugar change over time).
• Automated result tasking as well as the ability to send copies to related providers, such as the referring provider or the patient’s primary care provider.
• Automated Tasking.
  • Verify result task.
  • Carbon Copy (Review result task).

  

• Automated synchronization of item dictionary.
• Drop a charge automatically to the PMS (assuming a charge data exchange is in place).
• Capability to automatically send insurance information to labs for lab direct client bill (assuming the insurance data exists in the EHR. This data is usually fed from a separate PMS data exchange).
• For PACs data exchanges, facilitates viewing of image result directly from EHR.
  

And perhaps the biggest benefit is that many groups are able to negotiate with their lab and radiology providers to subsidize the cost of the data exchange. Since the data exchange presents many benefits from their point-of-view, the lab and radiology providers are often happy to provide financial incentive for practices to participate in an electronic data exchange.

Return on Investment (ROI)

A three-hospital study conducted by LINK Medical and Philips Medical provides great insight into the return on investment that interfacing can provide. These hospitals analyzed and assessed the effectiveness of automating the process of Electrocardiogram (ECG) orders and test results, with the following realized outcomes:

• Reduction in direct annual labor costs ($11–25,000).
• Elimination of non-billable tests.
• Elimination of lost charges (1% to 2% of ordered tests).
• Short payback period (less than 12 months).
• On-going ROI – these savings and associated benefits continued.

Overall cost savings were in the range of $43,000 to $59,000 per annum.

Galen Healthcare Solutions: Interface Services

Expert training on the AE EHR database is key to understanding this complex data
model.

The Allscripts Database Architecture and Reporting Workshop will provide you with the
fundamentals necessary to build reports out of the Allscripts Enterprise EHR Database.
Throughout the two day event we plan to review the key tables within the Allscripts databases,
strategies for reporting repositories, deployment methods, and we will walk through reporting
examples provided by the different attendees.

• Course Highlights
  • Enterprise EHR Database Architecture Review (key tables)
  • Develop Reports Based on Attendee Submissions
  • Review Reporting Methodologies
  • Review Report Deployment Methods
• Recommended Audience
  • Reporting Analysts and Architects: Your decision support or reporting group is
    likely flooded with requests for reports from Allscripts. We recommend using a
    data warehouse of some sort for reporting (direct copy of production, or one
    populated by an ETL process). The reporting analysts and architect(s) within
    your organization will need to understand the Allscripts EHR data model in order
    to service these report requests. They will obtain a thorough review of the key
    tables in the Allscripts database, how they link together (foreign keys are
    frequently not available), and the challenges found in retrieving data from the
    EHR database. Data warehouse options and design considerations will be
    reviewed.
  • Database Administrators: The DBA will obtain a thorough review of the key
    tables in the Allscripts database, how they link together (FKs are frequently not
    available), and the challenges found in reporting from the EHR database – both
    in the data structure for reporting and performance impact of the queries and
    how the transactional data model affects the ability to write efficient reporting
    queries. Data warehouse options and design considerations will be reviewed.
  • Physician IT leaders – we have trained a handful of physician-cum-IT directors who have had great success in understanding the data model, and being able to use both ad-hoc queries to make quick analyses of situations, and help their team write meaningful reports.
  • IT leaders – often times the managers and directors of IT groups are not hands-on writing reports. There are times, however, that leaders within the IT organization need to understand the EHR data model at a detailed level. The course is a perfect match for this situation.
• Prerequisites
  • Prior knowledge of T-SQL is essential. Querying including multiple joins, CASE statements, temporary tables and GROUPing should be an area of comfort for the attendees.
  • An understanding of the Allscripts Enterprise EHR with regards to management/admin and end-user use is required.
  • A basic understanding of the Allscripts Enterprise EHR databases is preferred, but not necessary
  • Prior use of Crystal Reports and SQL Server Reporting Services will also be helpful.

Allscripts Analytics and ETL– this course is well-suited for groups who already have Analytics or the Allscripts ETL, as well as those who don’t. We will cover a variety of data not available in
Analytics/ETL, as well as allowing your DBA group to query the data real-time, such as needed during performance or error troubleshooting.

Attending this Course

Contact Mike Dow for more information and to sign up. Space is limited and seats will be filled
on a first-come, first-served basis.
Mike.Dow@GalenHealthcare.com
617-379-0840

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