Archive for the 'TouchWorks EHR' Category

Community Connection

What a week!  As with returning from any trip to Las Vegas, it seems to take forever to settle back in to the normal routine.  This time it seems that the “magic”, however you want to define it, of Las Vegas was simply overshadowed by the excitement of ACE. 

For us here at Galen it was a great time to see old friends and clients, as well as, meet new friends and clients all in a setting that facilitated learning, sharing and connecting our collective community; of course, having a little bit of fun along the way doesn’t hurt.

By far the most rewarding part of ACE is connecting with our clients and hearing about the successes our people have made, both on an individual level as well as a community level.  There is nothing more rewarding than hearing a client’s success story and being able to share with our group the service that someone from Galen provided.

In the coming year, we look forward to our continued contributions and learning from our people, clients and community.  Nothing contributes to innovation more than a passionate community.

It was great to see all of our old friends, and we look forward to making new ones.

Matt Nice

EHR Message Server Webinar

Galen Healthcare Solutions will be hosting a series of free webcasts covering Allscripts EHR Infrastructure. The purpose of these webcasts is to provide insight into the integration of server roles in your EHR environment. We will cover the Message Server role in our first instance.

Tech – The Message Server

This webcast provides insight into the flow of data for the processes handled by Allscripts’ Message Server role. Topics covered will include configuration and troubleshooting of the TW Spooler service, as well as the workspaces involved in printing administration.

July 20, 2010 – 2:00pm-3:30pm: To register and reserve a spot please click here.

July 22, 2010 – 10:00am-11:30am: To register and reserve a spot please click here.

Steps to make your EHR project a success! Part I

When an organization starts out on the long road of implementing an electronic health record the project manager will typically research what steps the organization needs to take to make their EHR project a success.  Learning from others is the most efficient use of resources. So what are the factors that those who have gone before you feel make an EHR project successful?  I will post a series of articles covering these many factors.

Part I- Organization Planning & Internal Governance

Developing a project charter is the first step. The project charter has several components that include the project description and business objectives and success criteria. This is an important part of the charter, if you do not know what you are hoping to accomplish or know what success of the project means to the organization the chances of reaching success will be difficult at best.  Other components of a project charter include listing the stakeholders, vision, project scope (another important piece, as scope creep will happen without it), assumptions and dependencies, constraints, milestones, business risks, resources and finally an approval section where the executive team’s signatures will be placed to demonstrate their approval and acceptance of the project charter.

The development of a formal project plan with identified milestones will assist not only the project manager but the executive steering committee to determine the health of the project. The creation of a great project plan includes receiving input from the project team.  This allows each member to buy into the journey that are about to embark upon.

The next component of planning for your organization’s EHR project is developing a communication strategy.  A well thought-out strategy that includes formal communication channels is crucial.  Once the project picks up speed the lack of communication can cause unnecessary hurdles.

Some additional components of organization planning and internal governance are determining a decision matrix that outlines how specific types of decisions will be made and ultimately approved.  Forming your committees that include providers, executives, and clinic leadership will facilitate the support required for your EHR project to be a success.  Having a commitment from the members of these committees is crucial as you may need their backing upon occasions throughout the project.

The final component is establishing a solid infrastructure and reliable network.  Addressing any infrastructure concerns before you begin your project is essential because once you pick up speed on the project, this area risks being left unattended which can cause hardship on reaching your goal of achieving SUCCESS!

Watch for Part II – Exceptional Project Management and Control

How do I budget for my EHR implementation project?

 When an organization is in the initial planning and budgeting phase of their EHR project, one of the most common questions to come up with is how much should I budget for this project? 

Several sources researched had varying numbers for the cost per provider. The cost for implementation, range from $25,000 to $60,000 with a mean of $42,500. Maintenance costs range from $5,000 to $18,000 per provider per year. The details from several sources are listed below: 

Harvard – “Based on the informatics literature, the initial implementation cost of an EHR for private practices averages between $40,000-$60,000 per provider and the cost of maintenance averages $5,000-10,000 per provider per year.” http://mycourses.med.harvard.edu/ec_res/nt/191A1C43-AEF8-4244-8215-F39C690A4E6B/EHRseries.pdf

 Ahrq.gov – “The research indicates that the average purchase and implementation cost of an EHR was $32,606 per FTE physician. Maintenance costs were an additional $1,500 per physician per month. Not surprising was the finding that smaller practices had the highest per-physician implementation cost at $37,204. The study also found that the average cost for EHR implementation was about 25 percent more than initial vendor estimates.” http://www.ahrq.gov/news/press/pr2005/lowehrpr.htm

Perot Systems – “For physician groups, the CBO reported that total implementation costs for office-based EHRs ranged from $25,000 to $45,000 per physician, with annual operating, licensing, and maintenance costs ranging between $3,000 and $9,000 per physician” http://www.perotsystems.com/MediaRoom/Library/ServiceOverviews/ServiceOverview_CostsAndBenefits.pdf

EMR and HIPAA – “It is estimated that the cost of purchasing an EHR system is $33,000 for each physician, with an additional cost of $1,500 per doctor per month for maintenance. This expense has cost challenges for many providers, especially those in small practices. Some estimate that the long-term cost-savings produced by a national health information network could reach $77.8 billion a year from a reduction in medical errors, diagnostic test duplication, and administrative expenses.” http://www.emrandhipaa.com/emr-and-hipaa/2009/06/01/scholarly-study-on-cost-of-ehr/

Since the federal incentive payments are being offered, the next question is whether or not those funds will cover the cost of implementing an EHR will be covered. 

Avalere Health - “These new incentives are intended to motivate doctors to adopt EHRs, yet for many physicians, the level of the incentive may not reflect current financial realities,” said Jon Glaudemans, a senior vice president at Avalere Health.  “Given this gap, EHR adoption will still require a significant investment by small physician practices.  In today’s economic climate, many physicians will struggle with this calculus.” http://www.avalerehealth.net/wm/show.php?c=1&id=808

MGMA - “…physician-owned practices with paper medical records generally spend $20,000 per full-time equivalent (FTE) physician on IT (chiefly for hte billing system) and have less profit (medican total medical revenue after operating cost per FTE physician) compared with groups with EHRs that spend more than $20,000 per FTE physician on IT have a substantially greater profit than those that spend $20,000 or less on IT.”   Gans, MSH, FACMPE, D. N. (2010, July). Investing in Technology: How Information technology expenditures affect the bottom line. MGMA Connexion,  19-20.

Jerri Cowper

Announcing Free Galen EHR and Analytics Webcasts

Galen Healthcare Solutions will be hosting a series of free webcasts covering the Allscripts EHR database and Allscripts Analytics application.

The purpose of the EHR webcasts is to give a detailed view into the underlying database schemas as well as useful queries for the Patient and Order/Results tables. For Analytics we will be covering a basic overview of the Analytics applications as well as detailed examples using Worksheets and Crosstabs. 

These will be structured in a similar format to university courses – the three classes will be at 100 (intro) levels.  The list of the webcasts and their times may be found below.

 

Allscripts EHR – Patient: Overview of the Patient tables as they relate to the Allscripts EHR Database. This course will cover basic concepts related to Patient tables, as well as useful queries, views and general best practice techniques. 

  • Wednesday, June 2nd, 2010 at 2:00pm EST

Allscripts EHR – Order/Results: Overview of the Order/Results tables as they relate to the Allscripts EHR Database. This course will cover basic concepts related to Order/Results tables, as well as useful queries, views and general best practice techniques. 

  • Wednesday July 7th, 2010 at 2:00pm EST

Allscripts Analytics: Overview of the Allscipts Analytics application. This course will cover basic concepts related to general functionality of the Allcripts Analytics applications, including example Worksheet and Crosstab problems as well as general best practice techniques. 

  • Wednesday August 11th, 2010 at 2:00pm EST

To attend, please contact Dave Boerner, Dave.Boerner@galenhealthcare.com . You must be an existing Allscripts Enterprise EHR client to attend.

We also offer training courses and reporting services for the Allscripts Enterprise EHR database, ETL database, Analytics and the ConnectR  database.  Please contact sales@galenhealthcare.com for more information regarding these courses and our reporting services.

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