#IAmGalen: Sara Whittaker, EHR Consultant

#IAmGalen: Sara Whittaker, EHR Consultant


SaraWhittakerWhat was your background prior to joining Galen, and what made you join us?

Before joining Galen, I had a variety of different jobs in healthcare.  I started as a receptionist for a primary care office, where I ended up taking over all the out patient referrals and internal book keeping.  I then moved to a dental office where I did the scheduling and billing for 4 providers.  After that I move to the University of Vermont Medical Center where I did surgical coding for over 2 years and became a certified medical coder (CPC).  The decision to join Galen was easy. I was looking for an inclusive team environment with daily mental and group challenges.  I started to find myself antsy and not tested enough at my previous positions.   All of them were predictable, I knew exactly what I would do on a daily bases and found it hard to grow.  While making my decision I spoke to a few employees who stressed the Galen way of teamwork along with independent growth, and that was something I was really looking for in a company.

What has been most unexpected about working here?

The most unexpected part of this job was the independence to control my learning.  Beside from any normal onboarding in a new job where you need to learn the daily tasks, Galen has given me the opportunity to focus on areas that I found more interesting than others.  I have the freedom to hone in on areas of higher interest, which allows me to grow personally and as a team.  I also have an incredible group of coworkers who I know I can reach out to at any hour of any day, who will be available to help me if I need it.  Most jobs entertain the idea of a “team” but Galen has showed me that working together can have a positive impact on not only work load, but also going to work every day.

What’s your favorite part of the job?

My favorite part of the job is how laid back the company is, while still maintaining a high quality of service.  Given the very strong work ethic of the company, Galen encourages employees to take their time off and disconnect from work whenever possible.  Most of our contracts require a fair amount of travel and we can easily end up spending a lot of “off hours” traveling back and forth between sites.  Galen has done an amazing job of allowing us to have a work life balance, and giving us some extra perks when they can.  For my client there were a lot of us that had to fly down on a holiday, Galen then treated us all to dinner and tickets to see the local minor league baseball team play that week. It was a nice unexpected perk that showed that the company really recognized our time and commitment.

What is the one thing you hope to do in the role?

I have a lot of personal and work goals with Galen. I would say the most important one for me is that I want to be able to be a strong support system for any new future employees.  Being fairly new myself I have a fresh attitude to onboarding and joining an already fluid team.  I want to be a “go to” for new employees, helping with any questions they come up with. From time entry to becoming an expert in a program, I want to be able to ease new team members into the flow.

What advice would you give job seekers interested in joining the Galen team? 

Advice for Galen job seekers is simple: you will get out of it what you put into it.  If you are willing to dedicate yourself to a hard working team who enjoys quality service and a good laugh, then that is what you are going to get.  If you are willing to learn in a group but also independently, then you will succeed here.  This company is continually growing and we welcome anyone who wants to put in the time and effort to help in its success.

Caught the Galen culture bug? Meet some other awesome Galeneers here

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