Unlocking Imagination: Galen at TEDMED 2014

“Imagination is more important than knowledge. For knowledge is limited to all we now know and understand, while imagination embraces the entire world, and all there ever will be to know and understand.”

― Albert Einstein


TEDMED is a different kind of gathering – unlike a traditional conference, where you are tasked to learn specific things, or a trade show, where you are asked to learn about new products and make connections. At TEDMED, we were asked to think collaboratively – to listen to stories about how curiosity, frustration, or life events inspired individuals to look a little differently at the problems they were facing and imagine a new solution. This is how we began our conversation at TEDMED 2014, a conference that focuses on the intersection of Technology, Entertainment, and Design, as it pertains to healthcare. Over the course of three days, 80 speakers shared their stories from two stages, with approximately 1600 delegates in person and thousands more around the world watching the event via live feed.

Steven Hawking once said, “The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge.” It takes a certain amount of courage and vulnerability to approach the world and your work with the mindset that you do not know everything – fostering a mindset like this one can be both liberating and empowering. My co-workers consist of an incredible array of experts – developers, nurses, process and product experts. We are lucky enough to work for a company that embraces the idea that it is not our knowledge that sets us apart. Our knowledge, combined with the notion that we all have the ability to perpetually learn and share, is what sets us apart. Imagination is a part of our culture, and it is a critical tool we use to make the leap from implementing a product, to engaging in processes that helps us discover what a client needs in a product to best meet their goals.

Spending three days at TEDMED, I met a neurologist who teaches communication skills to medical providers, a woman who transforms prosthetic devices into works of art, a man who custom builds workspaces for medical providers, a cardiologist who has written about things human medicine can learn from veterinary medicine, and finally a college drop-out who has built a new, efficient, painless, and cost-effective way to approach lab tests. Everyone that I met had one thing in common – at some point in their work life, they thought “There has to be a better way…”

In my daily work, I engage with System Administrators and Super-Users to ensure that their electronic medical record system is and will continue to work effectively for the end users in the future. My work requires that I remain nimble as changes in legislation and software happen often. Implementations, conversions, optimizations, and custom solutions do not just require experts – they require imagination. We have to look creatively at each challenge presented to us in order to come up with the best solution for the client that we are working with. To step out of my world for a few days and sit with scholars, inventors, and thought leaders was indeed a privilege. In another way, it was like coming home.

Data Conversion Success Story: Citizen’s Memorial Hospital

We are seeing a large number of organizations, acquiring physician practices and hospitals. Many times, system consolidation is required as part of these acquisitions. We have helped many groups migrate their valuable clinical data from one EHR to another. Click below to read about one of our client’s, Citizen’s Memorial Hospital (CMH), migration from Allscripts Professional to MEDITECH. CMH is a state of the art acute care hospital operating 30 clinics in nine counties in Missouri. We helped CMH to safely process information from 39,000 patients, including: 1,500,000 documents, 500,000 scanned documents, and 3,500,000 test results.

CMH Conversion Story

Galen in the Spotlight: Fall 2014

Each quarter, we take a moment to recognize the employees that continue to grow and excel at Galen. In this issue, we are not only proud to recognize our employees with their newest certifications, but also recognize those recently promoted. We look forward to the continued growth and dedication, to Galen and to our Clients, that these employees pursue on a daily basis. Click the link below for more details on this exciting news!


Spotlight Fall 2014


eCalcs New Release v1.4.0

Galen is proud to announce the release of eCalcs version 1.4.0. The latest release provides a few minor bug fixes, performance improvements, and most importantly, new clinical content, including 17 new calculators and questionnaires, bringing the grand total to 70 calculators and modules. All of the new tools were suggested and prioritized by the eCalcs community, once again proving that eCalcs is truly a client driven product.  Please check the eCalcs information page or contact Samy.Simha@galenhealthcare.com for more information.

Galen Presents MyDoc – Remote Patient Monitoring Goes Interactive!

Modern healthcare is complex. Many patients struggle to communicate and obtain information from their providers on a regular basis. There is a growing body of evidence that suggests patient engagement is the key to improving the quality of care. Dragonfly is Galen’s Remote Patient Monitoring tool, created to bridge the gap between the patient and provider.

Dragonfly allows value based care organizations to remotely monitor patients with chronic diseases, without leaving the EHR of their choice, to ensure that the patient’s conditions are not deteriorating. Measures such as heart rate and blood pressure are recorded on the patient’s iPhone or Android device and sent securely to the EHR for review. Providers can set measure thresholds for the patient. Alerts are sent to the care team in the EHR when these thresholds are exceeded. Dragonfly provides patients with visual illustrations of where their measures lie in relation to the thresholds.

To further patient engagement, Galen has created MyDoc, a communication portal within Dragonfly designed to enhance patient and provider communication. MyDoc’s functionality consists of touch to use capability for requesting appointments, sending messages to the provider, and reviewing clinical information from previous visits.

MyDoc consists of 3 communication tools:

  • Appointments: requesting and viewing future appointments
  • Communications: sending and receiving messages to and from the provider
  • Clinical Summaries: ability to view and print the clinical summary from previous visits

The MyDoc tab is nestled between the Learn and History tab within Dragonfly. The main page depicts the three primary sections, along with the ability to call the provider with one touch.

MyDoc’s appointments page displays an easy to use “request appointment” button. When pressed, an alert is sent to the care team within the EHR. The care team can then call the patient and schedule an appointment. Along with that, the patient’s appointments are organized in chronological order with the upcoming appointment highlighted.

MyDoc functionality will bridge the gap between patient and provider communication and continue to enhance the quality of care for chronic disease patients. For more information on MyDoc please contact Steve Cotton, Product Manager.

MyDoc 1MyDoc 2

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